FAQ | Hugo Auto Locksmith
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Hugo Auto Locksmith

Frequently Asked Questions at Hugo Auto Locksmith

Hey there, New Yorkers! Got a lock problem? No sweat! Hugo Auto Locksmith is here to sprinkle some magic on those pesky lock issues. We've gathered some of your most burning questions and tossed in our best answers. Whether you're locked out, need a fix, or just curious about our services, read on for some locksmith enlightenment - Hugo style!

Can you unlock my apartment door if I've lost my keys?

Absolutely! At Hugo Auto Locksmith, we can unlock your apartment door without the original keys. Just give us a call, and we'll be there quicker than you can say "Open sesame!"

My key broke in the lock, can you help?

Of course! Broken keys are no match for our skilled technicians. We'll extract the broken piece and have your lock working like new in no time.

I need to rekey my locks after moving in, can you do that?

You bet! Rekeying locks is a smart move after moving into a new place. Hugo Auto Locksmith will have your locks rekeyed swiftly to ensure your new home is secure.

How much does it cost to replace a deadbolt lock?

The cost can vary depending on the type of deadbolt you choose, but we offer competitive rates and high-quality locks. Contact us for a precise quote based on your specific needs.

Do you offer 24/7 emergency locksmith services in the Bronx?

Yes, we do! Hugo Auto Locksmith is your 24/7 lifeline for any lockout situation or emergency lock needs in the Bronx. Rain or shine, day or night, we're here for you!

Can you install a new lock on my front door?

Installing new locks is one of our specialties! Whether it's a high-security model or a standard lock, we can install it efficiently and correctly.

I'm locked out of my car, can you unlock it?

Absolutely! Our auto locksmith services are top-notch. We'll get you back into your car without any damage to your vehicle.

My mailbox lock is jammed, can you fix it?

Yes, we can! Mailbox locks are no problem for our team. We'll fix or replace it so you can get back to retrieving your mail without a hitch.

Do you repair locks, or just replace them?

We do both! Depending on the condition of the lock, Hugo Auto Locksmith can either repair it to save you money or replace it if it's beyond repair.

How long does it take for a locksmith to arrive?

We pride ourselves on our rapid response time. Typically, we can get to you within 30 minutes, depending on your location in New York City.

Is it cheaper to replace the lock or try to rekey it?

Generally, rekeying is more cost-effective than replacing a lock. If security is not an issue, rekeying can be a great way to save money.

What types of locks do you recommend for my home/business?

We recommend high-quality brands like Medeco, Baldwin, and Kwikset, which offer a range of options depending on your security needs. Let's chat about what's best for your space!

Can you make spare keys for me?

Yes, we can! Making spare keys is a breeze for us. Keep a spare set around, and you'll never have to worry about getting locked out again.

Do you offer mobile locksmith services in the Bronx?

Yes, we offer comprehensive mobile locksmith services throughout the Bronx. We come to you, making your lock and key issues disappear without you having to leave home.

What information do you need from me before you can provide a quote?

We'll need to know the type of service you require, the type of locks involved, and your location. This info helps us give you an accurate estimate.

Are you licensed and insured?

Yes, Hugo Auto Locksmith is fully licensed and insured, so you can trust that you're receiving professional, reliable service.

How can I tell if a locksmith is reputable?

Check for licensing, read reviews, and ask for proof of insurance. A reputable locksmith like Hugo Auto Locksmith will be transparent about their qualifications and happy to provide references.

What should I do to prevent getting locked out again?

Consider keeping a spare key with a trusted friend or in a secure location. Also, regular maintenance on your locks can prevent unexpected lockouts.

Can you help me improve the security of my home/business?

Definitely! We offer security assessments and can install advanced lock systems to enhance your safety. Let's make your space a fortress!

What payment methods do you accept?

We accept various payment methods, including cash, credit cards, and mobile payments, for your convenience.


Got more questions? No problem! Hugo Auto Locksmith is always here to help out. Whether you need a quick fix, a major upgrade, or just some friendly advice, we're just a call away. Remember, when it comes to locks and keys in NYC, Hugo Auto Locksmith is your go-to expert - helping you stay secure, one smile at a time!

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Hugo Auto Locksmith
Hours: Monday through Sunday, all day
Phone: 929-297-8545 [maps & reviews]
Dispatch Point: 714 Southern Blvd, Bronx, NY 10455
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